Privacy Policy
Last updated: July 2026
Battle A Bug, Inc. (“Battle A Bug,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website at battleabug.com, how we use and share it, and the choices you have. By using our website or submitting a request for service, you agree to the practices described here.
Information we collect
Information you provide. When you submit a contact form, request a free estimate, or otherwise reach out to us, we collect the information you give us — typically your name, phone number, email address, property address, and details about the pest issue or service you’re requesting.
Information collected automatically. Like most websites, we automatically collect certain technical information when you visit — such as your IP address, browser type, device information, pages viewed, and referring website — through cookies and similar technologies (see “Cookies and analytics” below).
How we use your information
- Respond to your inquiries, schedule inspections and service, and provide estimates.
- Communicate with you about your request, appointments, and service history — by phone, email, or text message.
- Operate, maintain, and improve our website and services.
- Measure the performance of our marketing, including online advertising campaigns.
- Comply with legal obligations and enforce our agreements.
We do not sell your personal information.
How we share your information
We share information only as needed to run our business, including with:
- Service providers that help us operate — for example, our scheduling/CRM software, email and text-messaging providers, hosting, and website analytics and advertising platforms — who are permitted to use your information only to provide services to us.
- Legal and safety recipients, when required by law or to protect the rights, property, or safety of Battle A Bug, our customers, or others.
Cookies and analytics
We use cookies and similar technologies, including Google Analytics and Google Ads, to understand how visitors use our site and to measure and improve our advertising. These tools may set cookies that collect information such as pages visited and how you arrived at our site. You can control cookies through your browser settings and opt out of Google Analytics via the Google Analytics opt-out browser add-on.
Text messaging
If you provide your mobile number, you consent to receive calls and text messages from us about your service request. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or contact us to be removed.
Data retention
We keep personal information for as long as needed to provide our services, maintain business and service records, and comply with our legal obligations, after which we delete or de-identify it.
Your choices
You may request to access, correct, or delete the personal information we hold about you, and you can opt out of marketing communications at any time. To make a request, contact us using the details below. Depending on where you live, you may have additional rights under applicable privacy laws.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Children’s privacy
Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.
Third-party links
Our site may link to third-party websites (for example, review platforms). We are not responsible for the privacy practices of those sites; please review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Changes are effective when posted.
Contact us
Battle A Bug, Inc.
Massapequa Park, NY
Phone: 516-798-2847 (Nassau) / 631-425-2847 (Suffolk)
Questions about your service? Contact us here.